Return & Refund Policy

At Crescentcore.shop, your satisfaction is our top priority.
If you're not completely happy with your purchase, we’ve made our return and refund process simple and hassle-free.

✅ Return Eligibility
You can request a return within 7 days of delivery if:

  • The item is unused, in its original packaging, and in the same condition as received.

  • The return request is made within 7 days of receiving your order.

  • You provide proof of purchase (e.g., order number or receipt).

❌ Non-Returnable Items
We are unable to accept returns for:

  • Items that are used, damaged, or altered

  • Requests made after 7 days from delivery

  • Final sale, clearance, or promotional items

  • Gift cards or giveaway items

🔁 How to Return an Item
Email us at 📧 crescentcoreofficial@gmail.com with your order number and reason for return.

  • Our team will review your request and send detailed return instructions.

  • Ship the item back — return shipping is the customer’s responsibility unless the item was incorrect or damaged.

  • Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.

💸 Refund Details

  • Refunds will be issued to your original payment method.

  • Your bank or payment provider may take additional time to reflect the refund.

  • You’ll receive an email confirmation once your refund is successfully processed.

📦 Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us immediately:
📧 crescentcoreofficial@gmail.com

Include the following:

  • Your order number

  • Clear photos of the item received

👉 We’ll arrange for a free replacement or offer a full refund, depending on the situation.

🛑 Late or Missing Refunds
If you haven’t received your refund:

  • Check with your bank or payment provider — they may need extra time to process it.

  • Still no update? Contact us, and we’ll assist you directly.
    📧 crescentcoreofficial@gmail.com

💬 Need Help?
We’re here to assist you every step of the way.
📧 crescentcoreofficial@gmail.com
📍 Serving customers across the United Arab Emirates and Saudi Arabia.